By Terrel Transtrum, Co-founder, LaunchSmart™ You can become good at retention! In prior articles, we established that the average annual attrition rate in direct selling companies is 80% per year. We also introduced the 30 best practices of the Retention Leaders, those companies that have managed …
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RETENTION: The Hidden Force Behind Growth, Profits, and Lasting Value – Part V
By Terrel Transtrum, Co-founder, LaunchSmart™ You can become good at retention! In prior articles, we established that the average annual attrition rate in direct selling companies is 80% per year. We also introduced the 30 best practices of the Retention Leaders, those companies that have managed …
Know What Your Field Representatives Want – Part I
By Terrel Transtrum, Co-founder, LaunchSmart™ “A little consideration, a little thought for others, makes all the difference.”- Eeyore the Donkey The best companies know they must measure retention and stay in touch with their reps. The best companies will know why you left, what you wanted instead …