Extraordinary customer service in MLM and Party Plan Companies requires extraordinary people and processes, and it will yield extraordinary results. Customer service is arguably at the core of all you do. Like all people, reps want to be healthy, wealthy, successful, and happy. By being attentive …
Archives for April 2011
Competency 5: End-of-Day Settlement
One of the afterthoughts in the MLM and Party Plan order entry critical path, daily settlement systems done well make headaches go away. Activities in the daily settlement process presuppose the following conditions exist in your company daily operations: Reps are being entered into the system …
Competency 4: Order Fulfillment
In MLM and Party Plan companies, picking and packing orders is the vital link between order entry and processing on the front-end of the critical path, and the arrival of the package at the doorstep. Accurately picking and verifying orders and shipments is the essence of successful order …